SHARE-ERIC Go to the sign-in

SHARE Research Portal

Signing in for the first time

On your first sign-in you connect your account to an authenticator app on your phone. It takes about five minutes, and you do it once. After that you sign in with your client secret and a six-digit code from the app.

Open the portal

Go to research.share-austria.at. The sign-in page opens.

The sign-in page of the SHARE Research Portal: on the left the SHARE logo and the line Ask the survey, not the archive; on the right the Sign in form with the fields Client ID and Client secret and the button Sign in to the portal.
The sign-in page, in Firefox on a 17-inch laptop.

Enter your client ID and client secret

  1. Type your client ID in Client ID.
  2. Paste your client secret in Client secret. It is long, so copying it from the email is safer than typing it.
  3. Click Sign in to the portal.

Leave Sign in with a passkey for later. You can add a passkey once you are signed in (see the end of this guide).

The Sign in form filled in: Client ID jane.doe, the client secret shown as dots, and the orange button Sign in to the portal.
jane.doe is an example. Use your own client ID.

Set up two-factor (first time only)

The window Set up two-factor to continue opens by itself. You cannot skip it. It connects your account to the authenticator app on your phone.

  1. Open your authenticator app, add a new account, and scan the QR code.
  2. Cannot scan it? In the app, choose to enter a setup key by hand, and type the key shown under the QR code.
  3. The app now shows a six-digit code. Type it under Then enter the six digits it shows and click Confirm.
The window Set up two-factor to continue: a QR code, a line of text with the setup key, a box for the six digits, and the button Confirm. The QR code and the key are blurred.

Do not scan the picture above

The QR code and the key in this guide are blurred on purpose. Scan the ones on your own screen: they belong to your account only.

Setting up on your phone?

You cannot scan a QR code on the screen you are looking at. Tap the key under the QR code to select it, copy it, and paste it into your authenticator app as a setup key. If the app asks what kind of code, choose time-based.

The same setup window on a phone screen, with the QR code, the key, the box for the six digits and the Confirm button.

You are signed in

The portal opens with SARA, the SHARE research assistant. Your client ID is at the bottom left; click it to open your account menu. The setup window will not appear again.

The portal after signing in: the sidebar on the left with Search publications, Publication index, Data explorer and more, the client ID jane.doe at the bottom left, and SARA's start page with a message box.
The portal after the first sign-in.

Every sign-in after this

  1. Enter your client ID and client secret and click Sign in to the portal. The browser remembers your client ID. It never keeps your secret.
  2. The portal asks for your Authenticator code. Type the six digits your app shows now.
  3. Click Verify and sign in.

Codes change every 30 seconds. If one runs out while you type, use the next one. Back returns you to the first step.

The second step of signing in: Signing in as jane.doe, the field Authenticator code with six digits typed in, and the button Verify and sign in.

Optional: add a passkey

A passkey signs you in with your fingerprint, your face or your device PIN, in place of the secret and the code.

  1. Click your client ID at the bottom left.
  2. Under Two-factor, click Add a passkey and follow your browser's steps.
  3. Next time, click Sign in with a passkey on the sign-in page.

Your secret and code keep working, so you can still sign in on a device without the passkey. Log out is in the same menu.

The account menu open above the client ID jane.doe at the bottom left of the sidebar: Session Authenticated, Two-factor with Authenticator app On, Passkeys None and the button Add a passkey, then Storage, Memory and Log out.

If something goes wrong

Sign-in failed. Check your client ID and client secret.
One of the two is wrong. Copy and paste both exactly as they are in the email. If it still fails, ask SHARE Austria to check your account.
That code was not accepted.
Codes last about 30 seconds. Type the code the app shows now. If every code fails, set your phone's date and time to automatic: the codes depend on its clock.
You lost or replaced your phone
Ask SHARE Austria to reset your second factor. Your client ID and secret stay the same. At your next sign-in you set up two-factor again, as in step 3.
You lost your client secret
Ask SHARE Austria for a new one. A new secret also removes your second factor and any passkeys, so you set up two-factor again.
Unable to reach the sign-in service.
The connection dropped, or a network is blocking the portal. Check your connection and try again.
You need the secure environment
Signing in does not open it. Click Secure environment in the left sidebar, then Apply for access. SHARE Austria checks each application first.